Contact
Seven desks, each with a named address and the timescale PALMA holds itself to. There is no contact form, because a form is a way of not giving you an address.
- Desks
- 7
- General reply
- 10 days
- Security reply
- 2 days
- Data requests
- 1 month
The desks
Pick the closest one. A message sent to the wrong desk is forwarded, not returned.
General
concierge@palmaawards.comAnything about PALMA, a season, a nomination, or a correction to the public record.
10 working daysIntegrity and appeals
concerns@palmaawards.comA concern about the conduct of a season, a disputed screening decision, or an appeal against a decision about you. Complaints and appeals.
Acknowledged in 5, decided in 20Data protection
concerns@palmaawards.comAccess requests, corrections, objections, erasure, and anything else under UK GDPR. Privacy notice.
One month, as the law requiresSecurity disclosure
security@palmaawards.comVulnerabilities, exposure, anything that threatens the integrity of the record. Report in good faith and PALMA will not pursue you. security.txt.
2 working daysAccessibility
concierge@palmaawards.comSomething on this site stopped you. Tell us the page, what you were doing, and what you use. Accessibility statement.
Acknowledged in 5, answered in 20Interviews, imagery, the press kit, and questions about how to describe an honour correctly. Press kit.
2 working days in seasonPartnerships
concierge@palmaawards.comSponsorship and category partnership. Read what a partnership cannot buy before you write. Partners.
10 working daysUrgent and unsafe
If something on PALMA is abusive, illegal, or presents a risk to a person, do not use email and do not wait for a reply. Use the report form, which is monitored, and contact the police where a person is at risk.
PALMA reports child sexual abuse material and credible threats to life to the relevant authorities immediately, and without notifying the person who submitted the material.
The entity
- Registered name
- Palma Awards Ltd
- Trading as
- PALMA
- Jurisdiction
- England and Wales
- Registered office
- Published once registered
The full register of PALMA’s published documents is at /legal.